Refund Policy

Refund Policy Section

We respect your privacy

Please read below the terms and conditions for refunds. By purchasing software/extensions from seven Senki, you explicitly agree with this refund policy.

Software Refund Policy

The products available for purchase on our websites are fully-functional. Each product provides an online demo to let you fully evaluate it before you make a purchase decision. If a product doesn't have a demo, there are additional resources such as image previews available to help you better understand how it works and if it will achieve your needs. Products may include compressed and unreadable code which is legit and intentional.


  1. Please use the Demo to make sure that the software meets your needs before purchasing a license. If the module doesn't have an online demo, read it’ s description carefully including User Guide (If available) publicly on the product detail page. In case of further questions, please contact us prior to purchase.

  2. If you purchase one of our products after your payment has cleared you will get permission to access your account. Once you make a purchase, no refunds will be given.

  3. If you notice an issue that has substantially diminished your enjoyment of our software, please submit a support ticket describing the issue so that we can assist you in resolving any problem that you may have experienced.

  4. We may require a certain level of access to check and fix the reported issue(s). If the customer refuses to provide the required access, a refund is not possible.

  5. Any payments for bespoke customizations of our modules shall not be refunded.

  6. Next purchase of the same module makes previous purchases non-refundable.

  7. In rare cases we may agree to switch an accidentally purchased module with another module from our store. In such cases the latter one becomes non-refundable.

  8. Products that include free installation/configuration and the client has used such service are non-refundable.

  9. No refunds shall be given on grounds of "we changed our mind". You have to prove that the module does not work as expected and assist us in checking the issue for you before requesting a refund.

  10. You cannot request a refund based on code quality review. We put efforts into delivering quality software and regularly check it's errors. with the current versions. Still, you have to accept our code practices even if they don't correlate with your own.

Acceptance Of This Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.